CUSTOMER SUPPORT

Frequently Asked Questions
Promotion Rules

  • Promotions do not apply to clearance items unless otherwise stated.
  • Promotions are not valid for cash or cash equivalent. Promotions cannot be applied to previous purchases nor combined with any other offers or discounts including price matching of any other retailer.
  • Promotions cannot be combined with employee discount.
  • Qualifying promotion amount applies to merchandise only, excluding Gift Cards, packaging, sales tax and shipping and handling charges.
  • Returns and exchanges are subject to Betsey Johnson's return policy.
  • Offers are non-transferable.
  • Betsey Johnson has the right to cancel any promotion at any time without notice.
  • Free shipping cannot be used on clearance items.
  • Free shipping only applies to orders with merchandise totaling $100 or more
  • Free Shipping is only valid for shipping addresses in the United States excluding Alaska, Hawaii, US Virgin Islands, Puerto Rico, military and air force bases.
Items Excluded from Promotion-
2 PACK SNAKES AND ROSES CREW GIFT BOX LEOPARD CRYSTAL FLASK
3 PACK ANIMAL LOVE CREW GIFT BOX LEOPARD CUPCAKE ORNAMENT
ALLOVER STRIPED RUNWAY OTK SOCK LEOPARD GLITTER BANGLE SET
AMIRA LEOPARD HEART AND LIPS STRETCH BRACELET
AMIRA-R LEOPARD HEART COMPACT
ANGELICK LEOPARD POOPY BAG
BE HAPPY KIDS E-TOUCH GLOVES LEOPARD WITH BOW DOG COLLAR
BE HAPPY KIDS SKULL HAT LIPS AND LIPSTICK EARBUD COVER
BEE AND FLOWER EARBUD COVER MAD ABOUT PLAID CREW SOCK
BLACK CAT AND BOW STRETCH BRACELET MOON AND STAR CHARMY NECKLACE
BLUE HEART AND LOVE NECKLACE NOLAA
BLUE HEART AND STAR STRETCH BRACELET NUM SKULLS KIDS E-TOUCH GLOVES
BLUE HEART CHARM WOVEN BRACELET NUM SKULLS KIDS HAT
BLUE HEART STRETCH BRACELET OWL CHARMY NECKLACE
BLUE OWL CHARM WOVEN BRACELET OWL KEYCHAIN WITH MIRROR
BLUE OWL NECKLACE OWL PIN AND PENDANT DUO
BLUE ROSE STRETCH BRACELET OWL WITH TURQUOISE EYES BANK
BLUE TURTLE CHARM WOVEN BRACELET PEARL AND GEM BOXED NECKLACE
BLUE TURTLE NECKLACE PINK BOW BOXED NECKLACE
BLUSHER VEIL BEANIE PINK LIPS AND LIPSTICK NECKLACE
BOTTLE OPENER KEY NECKLACE PINK LIPSTICK CHARM WOVEN BRACELET
BOW AND HEART BOXED NECKLACE PINK ROSES PIG ORNAMENT
BOW PIN AND PENDANT DUO PINK SKULL CHARM WOVEN BRACELET
BOW REGARD LARGE SATCHEL PINK SKULL NECKLACE
BUNCHES OF STRIPES RUNWAY SUPER LONG OTK SOCK POODLE WITH ROSES BANK
CAMEO CRITTERS MULTI FRONTAL NECKLACE PURPLE EIFFEL TOWER NECKLACE
CAMOUFLAGE CRYSTAL FLASK ROCK STAR KIDS E-TOUCH GLOVES
CAT AND BEE CHARMY NECKLACE ROCK STAR KIDS SKULL HAT
CHAMPAGNE ORNAMENT ROSE BOWL KIDS HAT
CLASH OF THE TITANS KIDS JACKET ROSE BOWL KIDS INFINITY
CLASSIC BETSEY VELVET LEGGING ROSE BOWL KIDS MITTEN
CROWNED BIRD KEEPSAKE BOX SHAKY HEART BOTTLE STOPPER
CRYSTAL BOW HINGE BANGLE SKULL WITH BOW COMPACT
CRYSTAL CROWN HINGED BANGLE SNAKE HEART PIN AND PENDANT DUO
CRYSTAL FLOWER BOW HINGED BANGLE SPACING OUT KIDS EAR FLAP HAT
CRYSTAL HEART DOG COLLAR SPACING OUT KIDS HALF FINGER GLOVES
CRYSTAL HEART HINGE BANGLE SPACING OUT KIDS INFINITY
CRYSTAL OWL HINGE BANGLE SPLIT PERSONALITY LEGGING
CRYSTAL SKULL WITH BOW HINGE BANGLE SPOT A TREND KIDS BEANIE
CRYSTAL SNAKE AND HEART HINGED BANGLE SPOT A TREND KIDS HALF FINGER GLOVES
CRYSTAL TIARA HINGED BANGLE SPOT ON KIDS EAR FLAP HAT
CUPCAKE KEYCHAIN WITH MIRROR SPOT ON KIDS HALF FINGER GLOVES
DAZZZLER STAR GAZER KIDS BEANIE
DOGGIE WITH TUTU ORNAMENT STAR GAZER KIDS HALF FINGER GLOVES
DRAMATIC LOLA 3 PACK NO SHOW SOCKS STAR GAZER KIDS INFINITY
DREAM CIRCLE SHAKY PENDANT STUDDY BUDDY SHORTIE
EIFFEL TOWER CHARM WOVEN BRACELET SWEET HEART KIDS E-TOUCH GLOVES
EIFFEL TOWER COMPACT SWEET HEART KIDS SKULL HAT
EIFFEL TOWER KISS STRETCH BRACELET TIARA PIN AND PENDANT DUO
FLORAL DRAMA LEGGING TOOTOO PRETTY 2PC MINI SET
FLOWER AND BOW BOXED NECKLACE TUTU DOGGIE BOTTLE STOPPER
FLOWER AND BUTTERFLY BOXED NECKLACE XOX 4 EVER PAPERWEIGHT
FRENCH BULLDOG KEYCHAIN WITH MIRROR ZEBRA CRYSTAL FLASK
FRISKYY SB-TEE
FUZZY FLEECE LINED OTK SOCK SB-GOWN
GLITTER HEEL BOTTLE STOPPER SB-ADORE
GLITTER HEEL ORNAMENT HERITAGE
GOLDEN PIE KEEPSAKE BOX FLOWER JELLY WRISTLET
GREEN JAGUAR CHARM WOVEN BRACELET BE MINE AGAIN CROSSBODY
GREEN JAGUAR NECKLACE BOW REGARD SMALL SATCHEL
HEART AND CAT SHAKY PENDANT QUILTY PLEASURE SATCHEL
LADY BUG AND HEART STRETCH BRACELET KITCHI CAT CLUTCH
LADY BUG COMPACT BE MINE AGAIN TOP ZIP POUCH
LARGE HEART BOXED PENDANT