CUSTOMER SUPPORT

Frequently Asked Questions
Promotion Rules

  • Promotions do not apply to clearance items unless otherwise stated.
  • Promotions are not valid for cash or cash equivalent. Promotions cannot be applied to previous purchases nor combined with any other offers or discounts including price matching of any other retailer.
  • Promotions cannot be combined with employee discount.
  • Qualifying promotion amount applies to merchandise only, excluding Gift Cards, packaging, sales tax and shipping and handling charges.
  • Returns and exchanges are subject to Betsey Johnson's return policy.
  • Offers are non-transferable.
  • Betsey Johnson has the right to cancel any promotion at any time without notice.
  • Free shipping cannot be used on clearance items.
  • Free shipping only applies to orders with merchandise totaling $100 or more
  • Free Shipping is only valid for shipping addresses in the United States excluding Alaska, Hawaii, US Virgin Islands, Puerto Rico, military and air force bases.
Items Excluded from Promotion-
2 PACK KISSY SPLIT CREW GIFT BOX HERITAGE
2 PACK SNAKES AND ROSES CREW GIFT BOX JEZZY
3 PACK SUPER BETSEY CREW GIFT BOX LACE BACK SWEATER DRESS
ALLOVER STRIPED RUNWAY OTK SOCK LACE BODICE ELBOW SLEEVE DRESS
BE MY SWEETHEART BACKPACK LADY BUG AND HEART STRETCH BRACELET
BE MY SWEETHEART SHOPPER LADY BUG COMPACT
BEE AND FLOWER EARBUD COVER LARGE HEART BOXED PENDANT
BETSEYS BALL AND CHAIN SATCHEL LEOPARD CRYSTAL FLASK
BETSEYS BLUE PARTY FROCK LEOPARD CUPCAKE ORNAMENT
BETSEYS FLIRTY CLASSIC KNIT DRESS LEOPARD GLITTER BANGLE SET
BETSEYS ZIP BACK KNIT DRESS LEOPARD HEART AND LIPS STRETCH BRACELET
BJS BETSEY MEETS FRIENDS BLACK WATCH LEOPARD HEART COMPACT
BJS FLORAL FACE BLACK WATCH LEOPARD POOPY BAG
BJS FLORAL FACE ROSE GOLD WATCH LEOPARD WITH BOW DOG COLLAR
BJS FLORAL FACE SILVER WATCH LIPS AND LIPSTICK EARBUD COVER
BJS PINK FACE ROSE GOLD WATCH LOVE THE DOTS SWEATER DRESS
BJS RANIBOW FACE SILVER WATCH MAD ABOUT PLAID CREW SOCK
BJS SUPER THIN PINK WATCH MOON AND STAR CHARMY NECKLACE
BJS SUPER THIN WHITE WATCH NOT SO SCHOOL GIRL PLAID DRESS
BLACK CAT AND BOW STRETCH BRACELET ON THE PROWL SWEATER DRESS WITH SEQUINS
BLACK HEARTS KEY HEART ILLUSION NECKLACE OWL CHARMY NECKLACE
BLACKOUT BUTTERFLY BANGEL OWL KEYCHAIN WITH MIRROR
BLACKOUT BUTTERFLY BUTTON STUD OWL PIN AND PENDANT DUO
BLACKOUT BUTTERFLY CHANDLER EARRINGS OWL WITH TURQUOISE EYES BANK
BLACKOUT BUTTERFLY PENDANT NECKLACE PEARL AND GEM BOXED NECKLACE
BLACKOUT BUTTERFYL LINEAR EARRINGS PET SHOP DOG STUDS
BLACKOUT CRYSTAL FLOWER WEB NECKLACE PET SHOP KITTY STUDS
BLACKOUT DRAGON FLY FLOWER CLUSTER NECKLACE PET SHOP OWL STUDS
BLACKOUT DRAGON FLY SKULL ILLUSION NECKLACE PET SHOP SKULL STUDS
BLACKOUT DRAGONFLY MISMATCH PET SHOP VINTAGE MULTI DOG ILLUSION
BLACKOUT FILIGREE SKULL DROP EARRINGS PET SHOP VINTAGE MULTI DOG MISMATCH EARRINGS
BLACKOUT FILIGREE SKULL PENDENT PET SHOP VINTAGE MULTI DOG NECKLACE
BLACKOUT FLOWER BOW TOGGLE BRACELET PET SHOP VINTAGE MULTI DOG STRETCH BRACELET
BLACKOUT FLOWER BUTTON STUDS PET SHOP VINTAGE MULTI KITTY ILLUSION
BLACKOUT FLOWER CLUSTER CHAINED NECKLACE PET SHOP VINTAGE MULTI KITTY MISMATCH EARRINGS
BLACKOUT FLOWER NECKLACE PET SHOP VINTAGE MULTI KITTY NECKLACE
BLACKOUT FLOWER WATERFALL NECKLACE PET SHOP VINTAGE MULTI KITTY STRETCH BRACELET
BLACKOUT MULTI CLUSTER DROP PET SHOP VINTAGE MULTI OWL MISMATCH EARRINGS
BLACKOUT MULTI CLUSTER STUDS PET SHOP VINTAGE MULTI OWL NECKLACE
BLACKOUT PAVE HALO STUDS PET SHOP VINTAGE MULTI OWL STRETCH BRACELET
BLACKOUT PAVE SKULL STUDS PET SHOP VINTAGE MULTI SKULL ILLUSION
BLACKOUT REMOVEABLE BUTTERFLY PENDENT NECKLACE PET SHOP VINTAGE MULTI SKULL MISMATCH EARRINGS
BLACKOUT SKULL DROP EARRINGS PET SHOP VINTAGE MULTI SKULL NECKLACE
BLACKOUT SKULL FLOWER MISMATCH PET SHOP VINTAGE MULTI SKULL STRETCH BRACELET
BLACKOUT SKULL FLOWER TASSEL HALF STRETCH BRACELET PET SHOP VINTAGE OWL MULTI ILLUSION
BLACKOUT SKULL PENDENT NECKLACE PINK BOW BOXED NECKLACE
BLUE HEART AND LOVE NECKLACE PINK LIPS AND LIPSTICK NECKLACE
BLUE HEART AND STAR STRETCH BRACELET PINK LIPSTICK CHARM WOVEN BRACELET
BLUE HEART CHARM WOVEN BRACELET PINK ROSES PIG ORNAMENT
BLUE HEART STRETCH BRACELET PINK SKULL CHARM WOVEN BRACELET
BLUE OWL CHARM WOVEN BRACELET PINK SKULL NECKLACE
BLUE OWL NECKLACE POKER FACE BJ CARD CROSSBODY
BLUE ROSE STRETCH BRACELET POKER FACE SATCHEL
BLUE TURTLE CHARM WOVEN BRACELET POODLE WITH ROSES BANK
BLUE TURTLE NECKLACE PRETTY IN PUNK CROSSBODY
BOTTLE OPENER KEY NECKLACE PRETTY IN PUNK SATCHEL
BOW AND HEART BOXED NECKLACE PUNK PRINCESS F/Q COMFORTER SET
BOW PIN AND PENDANT DUO PUNK PRINCESS FULL SHEET SET
BOW ZIP SATCHEL PUNK PRINCESS KING COMFORTER SET
BOW ZIP SHOULDER BAG PUNK PRINCESS TWIN COMFORTER SET
BOW ZIP TOTE PURPLE EIFFEL TOWER NECKLACE
BOW-DACIOUS BEANIE RAD IS PLAID BACKPACK
BUNCHES OF STRIPES RUNWAY SUPER LONG OTK SOCK RAD IS PLAID SATCHEL
CAMOUFLAGE CRYSTAL FLASK RADIO CROSSBODY
CAT AND BEE CHARMY NECKLACE RUCHED BODICE PARTY DRESS
CHAMPAGNE ORNAMENT SB-GOWN
CLASSIC BETSEY VELVET LEGGING SB-TEE
COLOR ME BETSEY BACKPACK SHAKY HEART BOTTLE STOPPER
COSSMO SINCERELY YOURS BOW TOTE
COSSMO-P SKULL WITH BOW COMPACT
CREEPSHOW SKULL CRITTER BRACELET SNAKE HEART PIN AND PENDANT DUO
CREEPSHOW SKULL CRITTER NECKLACE SPLIT PERSONALITY LEGGING
CREEPSHOW SKULL LEATHER CUFF SSUPER
CREEPSHOW SPIDER MISMATCH DROP STUDDY BUDDY SHORTIE
CREEPSHOW SPIDER WEB EAR CUFF SWEETLY SHEER SHOULDER DRESS
CROWNED BIRD KEEPSAKE BOX TEENY TINY DOTS PARTY DRESS
CRYSTAL BOW HINGE BANGLE TIARA PIN AND PENDANT DUO
CRYSTAL CROWN HINGED BANGLE TUTU DOGGIE BOTTLE STOPPER
CRYSTAL FLOWER BOW HINGED BANGLE WHITEOUT CRYSTAL MIX BOW FLOWER NECKLACE
CRYSTAL HEART DOG COLLAR WHITEOUT CRYSTAL MIX LARGE FLOWER BUTTON EARRING
CRYSTAL HEART HINGE BANGLE WHITEOUT CRYSTAL MIX MISMATCH DROP
CRYSTAL OWL HINGE BANGLE WHITEOUT CRYSTAL MIX SHEPARD DROP
CRYSTAL SKULL WITH BOW HINGE BANGLE WHITEOUT CRYSTAL ROUND STUDS
CRYSTAL TIARA HINGED BANGLE WHITEOUT CRYSTAL SNOW LEOPARD CHAIN TASSEL NECKLAC
CUPCAKE KEYCHAIN WITH MIRROR WHITEOUT CRYSTAL SNOW LEOPARD NECKLACE
DOGGIE WITH TUTU ORNAMENT WHITEOUT CRYSTAL SNOW LEOPARD PENDENT NECKLACE
DRAMATIC LOLA 3 PACK NO SHOW SOCKS WHITEOUT CRYSTAL SNOW LEOPARD WRAP BRACELET
DREAM CIRCLE SHAKY PENDANT WHITEOUT HEART DROP
EIFFEL TOWER CHARM WOVEN BRACELET WHITEOUT HEART HALK STRETCH BRACELET
EIFFEL TOWER COMPACT WHITEOUT HEART PENDENT NECKLACE
EIFFEL TOWER KISS STRETCH BRACELET WHITEOUT LARGE FLOWER PENDENT NECKLACE
FLORAL DRAMA LEGGING WHITEOUT MIX BOW DROP
FLOWER AND BOW BOXED NECKLACE WHITEOUT MIX LARGE CHANDLER EARRINGS
FRENCH BULLDOG KEYCHAIN WITH MIRROR WHITEOUT MIX THREE CRYSTAL NECKLACE
FRILLL WHITEOUT MIX TWO CRYSTAL BOW NECKALCE
FRILLL-P WHITEOUT ROUND CRYSTAL DROP
FUZZY FLEECE LINED OTK SOCK WHITEOUT SATIN HEART SNAP BRACELET
GLITTER HEEL BOTTLE STOPPER WHITEOUT SMALL FLOWER NECKLACE
GLITTER HEEL ORNAMENT WHITEOUT SNOW LEOPARD HOOP DROP
GOLDEN PIE KEEPSAKE BOX WHITEOUT SNOW LEOPARD RING STUD
GREEN JAGUAR CHARM WOVEN BRACELET WHITEOUT SNOW LEOPARD SKINNY WRAP BRACELET
GREEN JAGUAR NECKLACE WOODLAND MULTI BEAD NECKLACE
GUITAR CROSSBODY XOX 4 EVER PAPERWEIGHT
HEART AND CAT SHAKY PENDANT ZEBRA CRYSTAL FLASK
HEART BREAKER BOW BEANIE