CUSTOMER SUPPORT

Frequently Asked Questions

Promotion Rules

  • Promotions do not apply to clearance items unless otherwise stated.
  • Free shipping only applies to orders with merchandise totaling $50 or more.
  • Promotions are not valid for cash or cash equivalent. Promotions cannot be applied to previous purchases nor combined with any other offers or discounts including price matching of any other retailer.
  • Promotions cannot be combined with employee discount.
  • Qualifying promotion amount applies to merchandise only, excluding Gift Cards, packaging, sales tax and shipping and handling charges.
  • Returns and exchanges are subject to Betsey Johnson's return policy.
  • Offers are non-transferable.
  • Betsey Johnson has the right to cancel any promotion at any time without notice.
  • Free shipping cannot be used on clearance items.
  • Free Shipping is only valid for shipping addresses in the United States excluding Alaska, Hawaii, US Virgin Islands, Puerto Rico, military and air force bases.
Items Excluded from Promotion: 

SALE AND CLEARANCE STYLES
BEAUTIFUL BLUSH OWL WATCH
BETSEY LIPS HOOPS GOLD
BETSEY LIPS HOOPS SILVER
DAFFODIL DAYDREAM LACE DRESS
INTO THE BLUE BEADED BRACELET AND RING HARNESS
INTO THE BLUE BEADED DRAMA COLLAR
INTO THE BLUE BONEFISH LINEAR EARRING
INTO THE BLUE CRAB PEARL DROP EARRING
INTO THE BLUE FISH CHARM BRACELET
INTO THE BLUE FISH PEARL EARRING
INTO THE BLUE FISHBONE DOUBLE STRETCH RING
INTO THE BLUE FISHBONE LONG NECKLACE
INTO THE BLUE FLOWER TURTLE DROP EARRING
INTO THE BLUE ILLUSION NECKLACE
INTO THE BLUE LOBSTER DROP EARRING
INTO THE BLUE LOBSTER LONG PENDANT
INTO THE BLUE MERMAID PEARL PENDANT
INTO THE BLUE MERMAID PENDANT
INTO THE BLUE MERMAID SEASHELL EARRING
INTO THE BLUE SEAHORSE DROP EARRING
INTO THE BLUE SEAHORSE HINGE BANGLE
INTO THE BLUE SEAHORSE LONG PENDANT
INTO THE BLUE SEASHELL DRAMA NECKLACE
INTO THE BLUE SEASHELL STUD EARRING
INTO THE BLUE STARFISH STUD EARRING
INTO THE BLUE STRETCH BRACELET
INTO THE BLUE TURTLE AND SEASHELL NECKLACE
LUV BETSEY POP COSMETIC CASE
WHO IS THE LOVELIEST OWL FACE WATCH
KITCHI PUPPY CROSSBODY
KITCHI CROSSWORD TOTE
KITCHI NAIL POLISH SHOULDER BAG
KITCHI CRAB WRISTLET
KITCHI FISH WRISTLET
SUBSCRIBE