CUSTOMER SUPPORT

Frequently Asked Questions

Promotion Rules

  • Promotions do not apply to clearance items unless otherwise stated.
  • Free shipping only applies to orders with merchandise totaling $50 or more.
  • Promotions are not valid for cash or cash equivalent. Promotions cannot be applied to previous purchases nor combined with any other offers or discounts including price matching of any other retailer.
  • Promotions cannot be combined with employee discount.
  • Qualifying promotion amount applies to merchandise only, excluding Gift Cards, packaging, sales tax and shipping and handling charges.
  • Returns and exchanges are subject to Betsey Johnson's return policy.
  • Offers are non-transferable.
  • Betsey Johnson has the right to cancel any promotion at any time without notice.
  • Free shipping cannot be used on clearance items.
  • Free Shipping is only valid for shipping addresses in the United States excluding Alaska, Hawaii, US Virgin Islands, Puerto Rico, military and air force bases.
Items Excluded from Promotion:
GEMMYY
SB-CARAT
SB-IDO
SB-TEE
LADIES WHO LUNCH CROSSBODY
SB-DAISY
SB-DRESS
SB-UPDO
STUDDED AFFAIR BUCKET BAG
STUDDED AFFAIR PHONE CASE CROSSBODY
STUDDED AFFAIR SATCHEL
STUDDED AFFAIR WALLET
STUDDED SIGNATURE MINI BACKPACK