CUSTOMER SUPPORT

Frequently Asked Questions
Promotion Rules

  • Promotions do not apply to clearance items unless otherwise stated.
  • Promotions are not valid for cash or cash equivalent. Promotions cannot be applied to previous purchases nor combined with any other offers or discounts including price matching of any other retailer.
  • Promotions cannot be combined with employee discount.
  • Qualifying promotion amount applies to merchandise only, excluding Gift Cards, packaging, sales tax and shipping and handling charges.
  • Returns and exchanges are subject to Betsey Johnson's return policy.
  • Offers are non-transferable.
  • Betsey Johnson has the right to cancel any promotion at any time without notice.
  • Free shipping cannot be used on clearance items.
  • Free shipping only applies to orders with merchandise totaling $100 or more
  • Free Shipping is only valid for shipping addresses in the United States excluding Alaska, Hawaii, US Virgin Islands, Puerto Rico, military and air force bases.
Items Excluded from Promotion-
2 PACK KISSY SPLIT CREW GIFT BOX LEOPARD WITH BOW DOG COLLAR
2 PACK SNAKES AND ROSES CREW GIFT BOX LIPS AND LIPSTICK EARBUD COVER
3 PACK ANIMAL LOVE CREW GIFT BOX MAD ABOUT PLAID CREW SOCK
3 PACK SUPER BETSEY CREW GIFT BOX MOON AND STAR CHARMY NECKLACE
ALLOVER STRIPED RUNWAY OTK SOCK NUM SKULLS KIDS E-TOUCH GLOVES
AMIRA NUM SKULLS KIDS HAT
AMIRA-R OWL CHARMY NECKLACE
ANGELICK OWL KEYCHAIN WITH MIRROR
BE HAPPY KIDS E-TOUCH GLOVES OWL PIN AND PENDANT DUO
BE HAPPY KIDS SKULL HAT OWL WITH TURQUOISE EYES BANK
BEE AND FLOWER EARBUD COVER PATINA FLOWER STRETCH BRACELET
BJS BETSEY MEETS FRIENDS BLACK WATCH PATINA SKULL TEARDROP HOOP
BJS FLORAL FACE BLACK WATCH PEARL AND GEM BOXED NECKLACE
BJS FLORAL FACE ROSE GOLD WATCH PET SHOP DOG STUDS
BJS FLORAL FACE SILVER WATCH PET SHOP KITTY STUDS
BJS PINK FACE ROSE GOLD WATCH PET SHOP OWL STUDS
BJS RANIBOW FACE SILVER WATCH PET SHOP SKULL STUDS
BJS SUPER THIN PINK WATCH PET SHOP VINTAGE MULTI DOG ILLUSION
BJS SUPER THIN WHITE WATCH PET SHOP VINTAGE MULTI DOG MISMATCH EARRINGS
BLACK CAT AND BOW STRETCH BRACELET PET SHOP VINTAGE MULTI DOG NECKLACE
BLACKOUT FLOWER NECKLACE PET SHOP VINTAGE MULTI DOG STRETCH BRACELET
BLACKOUT BUTTERFLY BANGEL PET SHOP VINTAGE MULTI KITTY ILLUSION
BLACKOUT BUTTERFLY BUTTON STUD PET SHOP VINTAGE MULTI KITTY MISMATCH EARRINGS
BLACKOUT BUTTERFLY CHANDLER EARRINGS PET SHOP VINTAGE MULTI KITTY NECKLACE
BLACKOUT BUTTERFLY PENDANT NECKLACE PET SHOP VINTAGE MULTI KITTY STRETCH BRACELET
BLACKOUT BUTTERFYL LINEAR EARRINGS PET SHOP VINTAGE MULTI OWL MISMATCH EARRINGS
BLACKOUT CRYSTAL FLOWER WEB NECKLACE PET SHOP VINTAGE MULTI OWL NECKLACE
BLACKOUT DRAGON FLY FLOWER CLUSTER NECKLACE PET SHOP VINTAGE MULTI OWL STRETCH BRACELET
BLACKOUT DRAGON FLY SKULL ILLUSION NECKLACE PET SHOP VINTAGE MULTI SKULL ILLUSION
BLACKOUT DRAGONFLY MISMATCH PET SHOP VINTAGE MULTI SKULL MISMATCH EARRINGS
BLACKOUT FILIGREE SKULL DROP EARRINGS PET SHOP VINTAGE MULTI SKULL NECKLACE
BLACKOUT FILIGREE SKULL PENDENT PET SHOP VINTAGE MULTI SKULL STRETCH BRACELET
BLACKOUT FLOWER BOW TOGGLE BRACELET PET SHOP VINTAGE OWL MULTI ILLUSION
BLACKOUT FLOWER BUTTON STUDS PINK BOW BOXED NECKLACE
BLACKOUT FLOWER CLUSTER CHAINED NECKLACE PINK LIPS AND LIPSTICK NECKLACE
BLACKOUT FLOWER WATERFALL NECKLACE PINK LIPSTICK CHARM WOVEN BRACELET
BLACKOUT MULTI CLUSTER DROP PINK ROSES PIG ORNAMENT
BLACKOUT MULTI CLUSTER STUDS PINK SKULL CHARM WOVEN BRACELET
BLACKOUT PAVE HALO STUDS PINK SKULL NECKLACE
BLACKOUT PAVE SKULL STUDS POODLE WITH ROSES BANK
BLACKOUT REMOVEABLE BUTTERFLY PENDENT NECKLACE PRETTY STUDLY FLORAL OTK SOCK
BLACKOUT SKULL DROP EARRINGS PURPLE EIFFEL TOWER NECKLACE
BLACKOUT SKULL FLOWER MISMATCH ROCK CRYSTAL LEOPARD WATCH
BLACKOUT SKULL FLOWER TASSEL HALF STRETCH BRACELET ROCK CRYSTAL NAVY WATCH
BLACKOUT SKULL PENDENT NECKLACE ROCK STAR KIDS E-TOUCH GLOVES
BLING SKULL CROWN WATCH ROCK STAR KIDS SKULL HAT
BLUE HEART AND LOVE NECKLACE ROSE BOWL KIDS HAT
BLUE HEART AND STAR STRETCH BRACELET ROSE BOWL KIDS INFINITY
BLUE HEART CHARM WOVEN BRACELET ROSE BOWL KIDS MITTEN
BLUE HEART STRETCH BRACELET SHAKY HEART BOTTLE STOPPER
BLUE OWL CHARM WOVEN BRACELET SKULL WITH BOW COMPACT
BLUE OWL NECKLACE SNAKE HEART PIN AND PENDANT DUO
BLUE ROSE STRETCH BRACELET SPACING OUT KIDS EAR FLAP HAT
BLUE TURTLE CHARM WOVEN BRACELET SPACING OUT KIDS HALF FINGER GLOVES
BLUE TURTLE NECKLACE SPACING OUT KIDS INFINITY
BLUSHER VEIL BEANIE SPLIT PERSONALITY LEGGING
BOTTLE OPENER KEY NECKLACE SPOT A TREND KIDS BEANIE
BOW AND HEART BOXED NECKLACE SPOT A TREND KIDS HALF FINGER GLOVES
BOW PIN AND PENDANT DUO SPOT ON KIDS EAR FLAP HAT
BUNCHES OF STRIPES RUNWAY SUPER LONG OTK SOCK SPOT ON KIDS HALF FINGER GLOVES
CAMOUFLAGE CRYSTAL FLASK STAR GAZER KIDS BEANIE
CAT AND BEE CHARMY NECKLACE STAR GAZER KIDS HALF FINGER GLOVES
CHAMPAGNE ORNAMENT STAR GAZER KIDS INFINITY
CLASH OF THE TITANS KIDS JACKET STUDDY BUDDY SHORTIE
CLASSIC BETSEY VELVET LEGGING SUPER BLING ROSE GOLD WATCH
CROWNED BIRD KEEPSAKE BOX SWEET HEART KIDS E-TOUCH GLOVES
CRYSTAL BOW HINGE BANGLE SWEET HEART KIDS SKULL HAT
CRYSTAL CROWN HINGED BANGLE TIARA PIN AND PENDANT DUO
CRYSTAL FLOWER BOW HINGED BANGLE TUTU DOGGIE BOTTLE STOPPER
CRYSTAL HEART DOG COLLAR WHITEOUT CRYSTAL MIX BOW FLOWER NECKLACE
CRYSTAL HEART HINGE BANGLE WHITEOUT CRYSTAL MIX LARGE FLOWER BUTTON EARRING
CRYSTAL OWL HINGE BANGLE WHITEOUT CRYSTAL MIX MISMATCH DROP
CRYSTAL SKULL WITH BOW HINGE BANGLE WHITEOUT CRYSTAL MIX SHEPARD DROP
CRYSTAL SNAKE AND HEART HINGED BANGLE WHITEOUT CRYSTAL ROUND STUDS
CRYSTAL TIARA HINGED BANGLE WHITEOUT CRYSTAL SNOW LEOPARD CHAIN TASSEL NECKLAC
CUPCAKE KEYCHAIN WITH MIRROR WHITEOUT CRYSTAL SNOW LEOPARD NECKLACE
DAZZZLER WHITEOUT CRYSTAL SNOW LEOPARD PENDENT NECKLACE
DOGGIE WITH TUTU ORNAMENT WHITEOUT CRYSTAL SNOW LEOPARD WRAP BRACELET
DRAMATIC LOLA 3 PACK NO SHOW SOCKS WHITEOUT HEART DROP
DREAM CIRCLE SHAKY PENDANT WHITEOUT HEART HALK STRETCH BRACELET
EIFFEL TOWER CHARM WOVEN BRACELET WHITEOUT HEART PENDENT NECKLACE
EIFFEL TOWER COMPACT WHITEOUT LARGE FLOWER PENDENT NECKLACE
EIFFEL TOWER KISS STRETCH BRACELET WHITEOUT MIX BOW DROP
FLORAL DRAMA LEGGING WHITEOUT MIX LARGE CHANDLER EARRINGS
FLOWER AND BOW BOXED NECKLACE WHITEOUT MIX THREE CRYSTAL NECKLACE
FLOWER AND BUTTERFLY BOXED NECKLACE WHITEOUT MIX TWO CRYSTAL BOW NECKALCE
FRENCH BULLDOG KEYCHAIN WITH MIRROR WHITEOUT ROUND CRYSTAL DROP
FUZZY FLEECE LINED OTK SOCK WHITEOUT SATIN HEART SNAP BRACELET
GLITTER HEEL BOTTLE STOPPER WHITEOUT SMALL FLOWER NECKLACE
GLITTER HEEL ORNAMENT WHITEOUT SNOW LEOPARD HOOP DROP
GOLDEN PIE KEEPSAKE BOX WHITEOUT SNOW LEOPARD RING STUD
GREEN JAGUAR CHARM WOVEN BRACELET WHITEOUT SNOW LEOPARD SKINNY WRAP BRACELET
GREEN JAGUAR NECKLACE WOODLAND CRITTER BEAD NECKLACE
HEART AND CAT SHAKY PENDANT WOODLAND MULTI BEAD NECKLACE
LADY BUG AND HEART STRETCH BRACELET WRECK IT WRIP IT OTK SOCK
LADY BUG COMPACT XOX 4 EVER PAPERWEIGHT
LADYBUG RED STRAP WATCH ZEBRA CRYSTAL FLASK
LARGE HEART BOXED PENDANT SB-ADORE
LEOPARD CRYSTAL FLASK SB-TEE
LEOPARD CUPCAKE ORNAMENT SB-GOWN
LEOPARD GLITTER BANGLE SET SB-WED
LEOPARD HEART AND LIPS STRETCH BRACELET SKULL JELLY WRISTLET
LEOPARD HEART COMPACT BE MINE AGAIN TOP ZIP POUCH
LEOPARD POOPY BAG